General Terms and Conditions of SPREEWALD-NATUR-CAMPING "Am Schlosspark",

Owner Lisa Rahm

 

I. Scope

The terms and conditions apply to contracts for the rental of parking spaces, holiday homes, camping lodges, Tiny Camper and the "Kanuheim" of the SPREEWALD-NATUR-CAMPING "Am Schlosspark", owner Lisa Rähm with camping guests.

 

II. Data protection

The current data protection declaration of the SPREEWALD-NATUR-CAMPING "Am Schlosspark" is publicly displayed for everyone on site and is available for inspection and/or to Download available on our website. All information regarding our handling of your data can be found in this declaration.

We would like to point out that we will record your telephone and/or mobile phone number in the course of the booking request so that we can reach you shortly before arrival. The parking spaces etc. can be impaired at any time due to the weather and we want to prevent you from arriving in vain.

 

III. conclusion of contract

§1 Conclusion of contract for online bookings when using the booking request under
      www.spreewaldnaturcamping-schloss.de/urlaub-buchen

1. You will find a booking request form on our website. With dispatch

   With the completed booking request on our website www.spreewaldcamping-schloss.de you make a non-binding booking request and you confirm that you have read our terms and conditions and data protection declaration.

2. We will then send you an offer for the conclusion of a contract (contract offer) by e-mail. A link is included in this e-mail with the contract offer.

3. You can accept this contract offer in accordance with the above clause by clicking on the link contained in this e-mail and then confirming that you are legally competent. If you activate this link, a contract for the use of the camping site (pitches/holiday homes/camping huts/tiny campers/canoe homes) is concluded; activating the link represents acceptance of our offer. A booking confirmation will be sent.

4. You can only accept our offer to conclude a contract in accordance with Section 2 within 3 days of sending our offer (acceptance period), after 3 days an acceptance can no longer be made and the offer will be cancelled.

§ 2 An amount can be closed in writing (§ 126 BGB).

 

IV. Arrival and Departure

§1The arrival for rented pitches can take place from 2 p.m., for rented accommodation the arrival can take place from 3 p.m. You must arrive no later than 6:00 p.m. In the event of a later arrival, the camping guest is obliged to inform us of the later arrival and the expected time of arrival. Basically, it should be noted that arrival after 9 p.m. is not possible.

§ 2 On the agreed day of departure are the rented

pitches and Tiny Campers until 11:00 a.m.,

Holiday homes and camping lodges up to 10:00  a.m. and that

"Kanuheim" until 9:30 a.m

to return vacated. A later departure is subject to a fee and is only possible in consultation with the reception. The camping guest is free to prove to us that we have suffered no or no lesser damage. We are free to prove higher damage.

 

V. Use of pitches, holiday homes, camping huts or the canoe home

§ 1 The campsite regulations (short place order), which is displayed on the campsite and can also be handed out on request, is binding for all camping guests.

§ 2 The assigned parking space or the assigned holiday homes, camping lodges, tiny campers or the canoe home may only be used by the number of people specified and agreed in the contract.

§ 3 Use of the campsite, pitches, holiday homes, camping lodges, tiny campers or canoe home for events or meetings by people who represent right-wing extremist, racist, anti-Semitic or anti-democratic content is not permitted and will result in immediate eviction.

 

VI. defects, liability

§ 1 In the event of disruptions or defects in our service or on the campsite, on the pitches, holiday homes, camping huts, tiny campers or the canoe home or our other facilities (e.g. sanitary facilities), the camping guest is obliged to notify us (e.g. at the reception) of the defect immediately to display. If we are aware of this or if the camping guest complains immediately, we will endeavor to remedy the situation. The camping guest is obliged to do what is reasonable for him to remedy the disruption and to minimize possible damage. Furthermore, the camping guest is obliged to inform us in good time of the possibility of exceptionally high damage occurring.

§ 2 Claims of the camping guest for damages are excluded. Excluded from this are damages resulting from injury to life, limb and health if we are responsible for the breach of duty. Furthermore, we are liable for other damages based on an intentional or grossly negligent breach of duty and damages based on an intentional or negligent breach of typical contractual obligations

 

VII. Withdrawal, termination by SPREEWALD-NATUR-CAMPING, owner Lisa Rähm

§ 1 In the event of a violation of the campsite regulations, we are entitled to terminate the contract without notice for good cause. We are also entitled to terminate the contract without notice if the camping guest uses the pitch, the holiday homes, the camping huts, the tiny campers or the canoe home in a manner that is in breach of contract or behaves in any other way that is grossly in breach of contract.

§ 2 We are entitled to withdraw from the contract for an objectively justifiable reason, for example in cases:

in which the conclusion of the contract took place with misleading or false information about essential facts, e.g. about the person of the customer or the purpose of the stay,

force majeure or other circumstances for which we are not responsible, which make the fulfillment of the contract impossible or make it unreasonably difficult for us,

in which we have reason to believe that the use of the rented pitches, holiday homes or camping lodges can jeopardize the smooth running of business or the safety or reputation of SPREEWALD-NATUR-CAMPING, owner Lisa Rähm, without this being in our control - or dominion is to be attributed.

 

VIII. Withdrawal, termination by the camping guest

The camping guest can withdraw from the contract at any time before arrival or terminate the contract during the stay. The declaration of withdrawal must be in writing. If the camping guest withdraws from the contract, we are entitled to the following flat-rate compensation, taking into account the expenses usually saved:

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         a) for pitches, holiday homes, camping lodges, tiny campers:

from the conclusion of the contract up to the 22nd day before the agreed arrival    none

from the 21st day to the 15th day before the agreed arrival      30%

from the 14th day to the 8th day before the agreed arrival        50%

from the 7th day to the 2nd day of agreed arrival             70%

from the 1st day or non-use (no arrival)  80%

in case of early departure                                                     80%

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the contractually agreed price.

 

b) at the "Kanuheim":

from the conclusion of the contract up to the 51st day before the agreed arrival    none

from the 50th day to the 36th day before the agreed arrival      50%

from the 35th day to the 8th day before the agreed arrival        70%

from the 7th day before arrival or non-use         80%

in case of early departure                                                     80%

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the contractually agreed price.

 

The camping guest is free to prove that we did not incur the above-mentioned claims or that they did not arise in the required amount.

 

IX. Note on visitor's tax

We are obliged to collect visitor's tax for the city of Lübbenau in accordance with the applicable spa tax statute and to pay it to the city of Lübbenau. The tourist tax is shown separately in the offer, in the booking confirmation and in the invoice. The tourist tax is not Performance of SPREEWALD-NATUR-CAMPING "Am Schlosspark", owner Lisa Rähm.

 

X. Final Provisions

§ 1 Changes, additions and ancillary agreements to the contract must be in writing. This also applies to the cancellation of this written form requirement.

§ 2 German law applies. Place of payment and fulfillment is Lübbenau. If the camping guest does not have a general place of jurisdiction in Germany (Federal Republic of Germany), the exclusive place of jurisdiction is the place of performance (Lübbenau).

§ 3 Should one or more provisions of these terms and conditions prove to be ineffective, void or incomplete, the validity of the remaining provisions of these terms and conditions shall remain unaffected.

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